Welcome to theMOMOS.in (“we”, “our”, “us”).
By accessing or using our website, you agree to comply with the following Terms & Conditions.
If you do not agree, please do not use our website or services.
1. Use of Our Website
You agree to:
- Use our website only for lawful purposes
- Not misuse or attempt to damage the website
- Not copy content without permission
- Not perform fraudulent activities
2. Food Ordering
When placing an order:
- You must provide accurate information (name, address, phone number)
- Orders are confirmed only after acceptance by our team
- Prices and menu items may change without prior notice
We reserve the right to cancel any order due to:
- Unavailability of items
- Incorrect information
- Delivery location issues
- Safety concerns
3. Pricing & Payments
- All prices listed on theMOMOS.in are final and inclusive of applicable taxes
- Payment methods may include UPI, Cash on Delivery, Wallets, or Debit/Credit Cards
- Online payments are handled by third-party secure payment gateways
- We do NOT store any payment information
4. Delivery Policy
If online delivery is available:
- Delivery times may vary due to weather, traffic, or high order volume
- The customer must provide correct delivery details
- Orders cannot be redirected after dispatch
- Extra delivery charges may apply in some areas
5. Refund & Cancellation
Refunds are processed only if:
- Wrong order delivered
- Food quality issue confirmed
- Order cancelled before preparation begins
Refunds are NOT provided for:
- Delay due to traffic/weather
- Customer changing mind after food is prepared
- Wrong delivery address provided
Refunds will be processed within 3–7 business days.
6. Allergen Disclaimer
Our products are made in a kitchen that may contain:
- Wheat
- Soy
- Dairy (paneer/cheese)
- Spices
If you have any food allergies, please inform us before ordering.
7. Intellectual Property
All content on theMOMOS.in including:
- Logo
- Text
- Images
- Menu design
- Website layout
is owned by theMOMOS.in and cannot be copied or used without written permission.
8. Third-Party Links
Our website may include links to external services (Swiggy, Zomato, Instagram, etc.).
We are not responsible for:
- Their content
- Their privacy policies
- Their terms of service
Please read their policies before using them.
9. User Responsibilities
By using our website, you agree:
- Not to post abusive/harmful content
- Not to attempt hacking or injecting harmful code
- Not to impersonate another user
Any misuse may result in legal action.
10. Limitation of Liability
We are not liable for:
- Delays due to third-party delivery services
- Website downtime
- Technical issues beyond our control
- Customer mistakes (wrong address, phone switched off, etc.)
11. Changes to Terms
We reserve the right to update or change these Terms & Conditions at any time.
Updates will be posted on this page with a new “Last Updated” date.
12. Contact Us
If you have any questions regarding these Terms & Conditions, contact:
📧 themomosindiaofficial@gmail.com
🌐 theMOMOS.in